All clients
receive free lifetime upgrades
to the PortGenix™ internal monitor
Server Edition and Datacenter Editions.
All clients of PortGenix™
receive free email support during business hours.
If you have any support issues, feel free to
email us at support at intergenix dot net with
your Customer ID and a detailed description
of the issues you are having.
PortGenix™ clients may also use the trouble
ticket system within their control panel
to contact us. All PortGenix™ clients receive
free support via the trouble ticket system during
business hours.
PortGenix™ documentation and other documentation
are available for free within the control
panel.
Intergenix offers flat fee, per call
phone support for clients.
Below you will find PortGenix™ internal
monitor Server Edition support pricing.
|
Support Services
Offered |
Pricing |
|
1 incident a month business hour phone |
Free |
|
Additional
Per incident business hour phone |
$15 Flat Fee |
|
Unlimited business hour phone |
Call Us |
Intergenix also providers 24/7 technical
support. Please contact a customer service representative
for details and pricing.
Please note that Intergenix providers limited
free phone support for clients needing initial
installation help.
For support on the PortGenix™ internal
monitor Datacenter Edition and Enterprise
Edition, please contact us via telephone or
email us for a quote.
